Returns Policy
Return any item, or exchange for a different size within 60 days of receipt.
Simply fill in the returns form and post item back to us.
Ensure goods are unused, in original packaging, with all labels attached.
Goods are your responsibility until they reach us.
Original shipping charges are non-refundable unless goods are faulty or incorrect.
The cost of return is your responsibility, however if goods are faulty or incorrect we will send you a free returns label.
Exchanges are sent back to you free of charge.
Shipping Information
FREE standard UK delivery on orders over £95.
Standard UK delivery £4.99
Tracked by Royal Mail.
Processed within 2 working days, then delivered in 2 working days.
Next day UK delivery £6.95 (order by 2pm Mon-Thurs)
Saturday UK delivery £7.50 (order by 2pm Fri)
International delivery
We ship worldwide and offer standard and express.
Standard starts at £7.50, delivery in 3-10 working days.
Express starts at £10, delivery in 1-7 working days.
Signatures required on delivery.
For further details please see our full shipping policy
Klarna
How Does Pay Later Work?
You can get your order delivered to you before you have to pay. Once your order has shipped, you’ll receive an email with a link to pay. You’ll have up to 30 days to pay.
How Do I Pay?
Once your order has shipped, you’ll receive an email letting you know your due date, amount due, and how to pay.
Is There A Fee?
There’s no fee to use pay later. However, if your invoice is not paid by the due date, you will be subject to a late fee.
Want to become a member of our LO-yalty club?
Oh, you don’t know what that is? Well, once you've shopped with us 3 times you’ll officially level up to a V.I.O (very important Oaf).
“But LO, I wanna know more about these perks that you’re talking about!” Say no more, by becoming a member you’ll get:
So, we guess the real question is, what are you waiting for?
Place your next order and get one step closer to getting your mitts on all these exclusives!
If you’re one of our LO-yalest Oafs, make sure to download our app so on top of all this, you’ll get a push notification when new perks are happening as well as be able to track your LO-yalty status on your account page.
